Privacy
Privacy Policy
How Eastside Drives collects, uses, and protects information when you request a quote, text us, or use our website.
Overview
What this policy covers
This Privacy Policy explains what information we collect, why we collect it, and the choices you have. It applies to our website and communications related to booking private, appointment-only transportation.
Information you provide
When you request a quote or book a ride, you may provide your name, phone number, email (optional), pickup and drop-off details, and trip timing.
Information collected automatically
Our website may collect limited technical data such as IP address, device/browser information, and pages viewed to help us maintain and improve the site.
Privacy details
Key topics about data use, sharing, and your choices.
What information do you collect?
We collect information you choose to share (such as name, phone number, and trip details) and limited technical information collected automatically when you visit our website.
How do you use my information?
We use it to respond to your request, coordinate transportation, communicate by text/email, provide customer support, and improve our services and website.
Do you share my information?
We do not sell personal information. We may share information with service providers who help us operate our website and communications (for example, website hosting or email services) only as needed to provide our services.
How do you communicate with me?
We may contact you by SMS or email based on the contact details you provide. Standard message and data rates may apply. You can request that we stop texting you at any time by replying STOP.
How long do you keep information?
We keep information only as long as needed to provide services, meet legal or accounting requirements, resolve disputes, and enforce agreements.
What choices do I have?
You can request access, correction, or deletion of your information where applicable. You can also choose not to provide optional information (such as email), though it may limit how we can respond.